

A cyberattack in 2019 knocked 911 dispatch offline, causing a delay in reaching a car accident on this highway. By the time they reached her, the woman had died from her injuries.

Hours earlier, a ransomware attack against the tribe’s IT infrastructure had knocked the EBCI network offline – including 911 dispatch and the geolocation system used by paramedics and police officers.Īs a result, first responders from Cherokee were forced to spend an extra 18 minutes searching for the driver and her car. She was only about 10 minutes from her home in the valley town below, Cherokee, North Carolina, where word of the crash soon reached paramedics.īut there was a big problem in Cherokee, capital of the Eastern Band of Cherokee Indians (EBCI), a federally recognized tribe of more than 16,000 members. Her Ford Fiesta careened off the pavement and smashed into a tree.ĭespite wearing a seatbelt, the woman was severely injured by the impact and needed urgent help.

On a narrow, twisting road in the Great Smoky Mountains, a young woman lost control of her small car in the middle of the night.
